Producer identified on each product page
Each product page names its tea house and region.
Where every tin
comes from.
Matcha is in short supply, copies of famous tins exist, and old stock gets sold as new. Here is exactly how we buy, store and ship.
Original formats factory-sealed
Original formats keep their producer seal. SAINTCHA-packed refills are labeled separately.
Batch details shown clearly
Use the current product page for the format, weight and availability being shipped.
Stored cool, shipped fast
Sealed, cool and dark in Seattle, and on its way within 1 to 2 business days.
How to check a genuine tin
01
An intact outer seal
No tears, re-glued edges or tape over the lid.
02
An inner freshness seal
A tin that opens straight onto powder is a warning sign.
03
A printed production date
No date means you cannot know how old it is.
04
Vivid green powder
Dull or yellowish green usually means old or heat-damaged powder.
05
The right weight
A tin that feels light for its size is worth questioning.